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Here are a range of support articles written by our team of highly skilled and knowledgeable help desk support staff.

How to back up and restore Dragon 11 and 12 profiles

by Lynette Penney | Jun 09, 2014

 You may find this article useful if:

 You want to reinstall dragon

 You want to migrate your profile to a new computer

 You want to back up your profile to a safe place

Backing up your profile

1. From the Dragon Bar, click the ‘Profile’ button.

2. Select the ‘Manager User Profiles’ option.

3. Select the user profile you would like to back up

4. Click the ‘Advanced’ button and then choose ‘Export’

5. Choose a safe location to save the exported user profile.

6. Click ‘OK’ to save the user profile.

Restoring your user profile

1. From the Dragon Bar, click the ‘Profile’ button.

2. Select the ‘Manager User Profiles’ option.

3. Click the ‘Advanced’ button and then choose ‘Import’

4. Now select the backup you created previously.

5. Click ‘OK’ to import the user profile.